1. Who is responsible for processing your data?

This Privacy Policy (hereinafter, the “Privacy Policy”) applies to all personal data that the client provides to Talents Agency Middle East F.Z.C. LLC, with registered address at Amber Gem Tower, 26th Floor, Office No.: CWS-1V-224797, Sheikh Khalifa Street, Ajman, United Arab Emirates (hereinafter referred to as “Talents”), holding license number 262369516888, and with an office at 1 Mohammed Bin Rashid Blvd, Burj Khalifa, No. 6204, Dubai, UAE, either directly by completing a consent declaration or by filling out an online form.
For the purposes of this Privacy Policy, a “Client” shall be understood as any natural person or company interested in the products and services offered by Talents.

As the data controller, Talents will request the Client’s explicit consent to this Privacy Policy prior to the submission of any personal data, whenever required, and in any other matter that requires the Client’s prior authorization. The purpose of Talents’ Privacy Policy is to ensure transparency regarding how personal data is processed and how it is protected, in compliance with best practices and applicable legislation.

The Client should contact the Data Protection Officer via the email hello@talentsagency.ae in case of any questions or needs regarding data protection.

 

2. Which personal data is subject to processing?

The personal data subject to processing includes name, marital status, gender, address, telephone number, email address, tax identification number, and personal identification number.

 

3. For what purposes do we process your personal data and how long do we retain it?

Talents will process the personal data provided by the Client for the purposes listed below, insofar as there is a legal basis for each processing activity:

1. Sending requested information regarding services and/or products;
2. Talents’ own marketing initiatives and the communication of data to third parties for the same purposes (subject to the Client’s prior explicit consent);
3. Responding to inquiries, handling complaints, and carrying out other customer support initiatives;
4. Management of contests, sweepstakes, and promotions.

Talents will retain clients’ data for the duration of their contractual relationship. After the end of such relationship, the data will be retained for promotional purposes for a period of two years. For other types of users, the data will likewise be retained for a period of two years. Accordingly, the data will not be retained for longer than necessary for the purposes described above, without prejudice to any retention that may be required for the establishment, exercise, or defense of potential claims and/or whenever permitted by applicable legislation.

 

4. What is the legal basis for processing your personal data?

1. Consent given by the Client – for these purposes, a consent form for the use of the Client’s data will be presented, and such consent may be withdrawn at any time;
2. The conclusion and/or performance of a contract with the Client;
3. Compliance with legal obligations to which Talents is subject;
4. Protection of a legitimate interest and/or situations in which there are reasons for the use of such data to prevail over the Client’s data protection rights;
5. The establishment, exercise, or defense of a right in judicial proceedings involving the Client, Talents, or a third party.

 

5. With whom may your personal data be shared?

The Client’s personal data may be disclosed to:

1. Service providers engaged by Talents;
2. Talents’ partners.

The Client’s personal data may also be processed by companies subcontracted by third-party service providers engaged by Talents, namely for website hosting, email services, responding to user inquiries about services, sending information about new services and products, and special offers. These companies are provided only with the personal data necessary for the provision of the relevant service.

Talents may also transfer or disclose personal data in order to comply with its obligations to Public Administration authorities, where required under the legislation in force at any given time, and, where applicable, to other bodies such as State Security Forces, Law Enforcement Authorities, and Judicial Authorities.

 

6. What are the Clients’ rights?

Talents informs the Client of their right to exercise the rights of access, rectification, erasure, objection, portability of personal data, and restriction of processing.

1) Right of Access
The data subject has the right to obtain from Talents confirmation as to whether or not personal data concerning them is being processed and, where that is the case, to access their personal data and consult the information provided for by law.
Where processing is based on the Client’s consent and is carried out by automated means, the Client has the right to receive the personal data previously provided, in a structured, commonly used, and machine-readable format.
If the Client requests more than one copy of their personal data undergoing processing, Talents may subject this service to the payment of a fee corresponding to the associated administrative costs charged by third-party service providers engaged by Talents.

2) Right to Rectification
The data subject has the right to obtain from Talents, without undue delay, the rectification of inaccurate or incomplete personal data concerning them.

3) Right to Erasure (“Right to be Forgotten”)
The data subject has the right to request that Talents erase their personal data without undue delay. Talents is obliged to erase such data when one of the following grounds applies, in particular:

1. The personal data is no longer necessary for the purpose for which it was collected or processed;
2. The data subject has withdrawn their consent for the processing of personal data (where processing is based on consent) and there is no other legal basis for the processing;
3. The data subject objects to the processing and there are no overriding legitimate interests that justify the processing.

4) Right to Object
The data subject has the right to object at any time, and for an unlimited period, for reasons relating to their particular situation, to the processing of personal data concerning them.

5) Right to Data Portability
If the processing is based on the data subject’s consent and such consent has been given by automated means, the data subject has the right to receive the personal data concerning them that they have provided to Talents, in a structured, commonly used, and machine-readable format.

6) Right to Restriction of Processing
The data subject has the right to obtain from Talents the restriction of processing if one of the following situations applies:

1. They contest the accuracy of the personal data, during a period that allows Talents to verify its accuracy;
2. The processing of data is unlawful and the data subject opposes its erasure and requests, instead, the restriction of its use;
3. Talents no longer needs the personal data for processing purposes, but the data is required by the data subject for the establishment, exercise, or defense of a right in judicial proceedings;
4. The Client has objected to the processing, until it is verified that the legitimate grounds of the data controller override those of the data subject.

Personal data will be processed with particular care to ensure and enforce the rights mentioned above. The Client may be requested to provide proof of identity to guarantee that data is shared only with the respective data subject. If the Client wishes to exercise any of the rights listed above, Talents will review the request and respond within a reasonable time, in any case no longer than one month. In case of dissatisfaction, the Client also has the right to lodge a complaint with the National Data Protection Commission, the supervisory authority.

 

7. Can previously given consent be withdrawn?

If consent is legally required for the processing of personal data, the data subject has the right to withdraw that consent at any time. However, this right does not affect the lawfulness of processing carried out based on consent previously given, nor the subsequent processing of the same data when based on another legal ground, such as the performance of a contract or compliance with a legal obligation to which Talents is subject.
If the Client wishes to withdraw their consent, they should contact Talents by letter, telephone, or at the following email address: hello@talentsagency.ae .

 

8. What security measures do we have in place?

Talents is committed to maintaining the confidentiality of personal data and fulfilling its duty to safeguard it, adopting the necessary measures to prevent its alteration, loss, unauthorized processing, or access, in accordance with applicable legislation.
Talents has implemented the necessary technical and organizational security measures to ensure the protection of personal data and to prevent its alteration, loss, and unauthorized processing and/or access, taking into account the state of technology, the nature of the data stored, and the risks to which it is exposed, whether caused by human action or by the physical or natural environment, in compliance with applicable law.
As an organization committed to privacy, Talents continuously supervises, monitors, and evaluates its processes to ensure respect for privacy and information security, in accordance with international standards, thereby reinforcing the confidentiality and integrity of information within the organization.
Notwithstanding the above, the Client should be aware that the use of websites and the transmission of information via electronic means may, potentially, be subject to unauthorized access by third parties.

 

9. Changes to the Privacy Policy

Talents may modify its Privacy Policy in accordance with the applicable legislation at any given time. In any case, any changes to the Privacy Policy will be properly communicated to the Client so that they are informed of alterations in the processing of their personal data and, where required by applicable law, so that the Client can provide their consent.